理性-经验加工对不公正情绪和行为反应的影响:公正敏感性的调节作用

基于认知-经验理论,采用行为实验法和情境故事法,探讨了不同信息加工方式对不公正情绪和行为反应的影响,以及受害者敏感性对两者关系的调节作用。结果表明,与理性加工相比,经验加工下个体对不公正有更强烈的负性情绪反应,合作意向更低;受害者敏感性调节加工方式与不公正行为反应之间的关系,即受害者敏感性低时,加工方式与人际公正对合作意向交互作用显著,受害者敏感性高时,加工方式与人际公正对合作意向没有交互作用。     

组织危机沟通回应策略对员工情绪和行为的影响

通过实验探究危机情境下组织回应策略对员工的负性情绪和行为倾向的影响。实验一采用被试间设计。探讨公众舆论危机情境下组织回应策略(机会解释,威胁解释)对员工情绪和行为倾向的影响。实验二采用2×2的被试间实验设计,探讨管理惩戒危机情境下利益相关性(主相关,他相关)和组织回应策略类型对员工情绪和行为倾向的影响。结果发现,威胁解释下被试的负性情绪更高;机会解释下的被试发生负性网络行为可能性高于威胁解释,但现实行为倾向水平均较低;员工利益主相关情境下,被试负性行为倾向更高,危机情境类型和组织回应策略类型交互作用显著。研究表明:机会解释对抑制员工的负性情绪更有效;威胁解释对抑制员工的负性网络行为倾向更有效;员工利益主相关的危机情境会使员工的负性情绪和负性行为水平更高。     

负性情绪在心理契约违背与反生产行为中的作用

为了探究反生产行为的产生机制,本研究采用问卷调查法,以“压力-情绪”模型为基础,使用相关分析以及线性回归分析等统计方法,考察了心理契约违背、负性情绪以及反生产行为之间的密切关系.结果发现,心理契约违背与负性情绪之间有显著的正相关,心理契约违背和负性情绪与反生产行为也具有显著的正相关关系,负性情绪在心理契约违背与反生产行为之间具有部分中介作用.     

反生产工作行为:研究视角、内容与设计

反生产工作行为是指员工在职场故意损害组织及利益相关者合法权益的行为。研究者基于对管理学和心理学领域13本国际顶级期刊100篇文献的梳理,从研究视角、研究内容和研究设计三个角度,对反生产行为相关研究进行了系统的分析和评述。文献回顾结果表明,反生产工作行为的研究理论视角有特质取向、社会交换、社会认知和挫折-攻击理论,表现出多视角且跨学科的特点;研究内容基于情境维度与特质激活理论,构建了人与情境互动的整合模型,侧重于对反生产工作行为前因变量和调控方式的探讨;研究设计多为定量研究,量表选择具有较高一致性,整体呈现规范化特点且更多的开始关注方法多样化和测量多元化。最后针对当前研究进行针对性的评价和展望。     

正念训练对冲动性不同要素的影响：基于双加工理论

正念是指对当下身心体验不带有评判地觉察。基于双加工理论,以正念为核心的训练对个体冲动性不同要素均具有明显干预效果。一方面,有助于降低因情感系统引发的冲动驱力：通过调整个体的奖赏评估与预期,缓和诱发冲动的压力与负性情绪反应,减弱自动化反应的联结和强度;另一方面,提升个体由认知控制系统调节的冲动控制力：增强个体的认知控制和行为抑制能力。由于冲动性驱动因素和控制因素二者加工时序的先后差异和作用方向对抗性特点,正念训练促进两类要素的积极交互影响,缩小冲动性“驱动”与“控制”力量之间的不平衡,为个体更好地回应自身反应与外界刺激提供了有利缓冲,是降低个体冲动性的有效干预手段。     

组织公民行为与反生产行为的互动关系：一个基于情绪与认知整合框架的阐释

传统观点认为, 组织公民行为和反生产行为是同一连续体的对立两级或者负相关的独立二维结构。但近期研究表明, 这二者关系并非那样简单, 在特定情境下它们也许存在一种适度的正相关性。首先, 回顾组织公民行为与反生产行为的影响因素, 以及这二者关系的认知演变; 然后, 基于情绪与认知整合框架, 采用资源守恒理论和道德平衡理论探讨组织公民行为与反生产行为的互动关系; 最后, 对未来研究方向进行了展望, 如通过实证研究探索二者互动关系的边界机制、采用多种研究方法验证这二者之间互动关系、基于潜增长模型探讨这二者关系的动态变化、以及深入探讨这二者互动关系的管理实践策略。     

组织不公平与反生产行为的关系

本文以118名企业员工为被试,以自编实验材料和量表为研究工具,探讨组织不公平与反生产行为之间的关系,并考察了权力距离对组织不公平与反生产行为关系的调节作用。结果发现:当被试面对组织不公平情境时,倾向于实施反生产行为;组织不公平情境下,低权力距离组被试在反生产行为得分上显著高于高权力距离组个体,而在中性情境下,两组被试得分差异不显著,即权力距离在组织不公平与反生产行为之间起负向调节作用。由于反生产行为的产生常与组织不公平相关,因此本研究结果将有助于我们更好地理解反生产行为产生的原因,并从心理学角度帮助组织管理者制定减少反生产行为发生的措施。     

组织中员工的自愿性工作行为

自愿性工作行为是角色规范之外的自发性行为, 它包括两大类型：一是以组织公民行为、建言行为、周边绩效等为代表的角色外行为; 二是以反生产行为、沉默行为、越轨行为等为代表的负面组织行为。自愿性工作行为的产生是个体与情境相互作用的结果。“组织公民行为-反生产行为”与“建言-沉默”之间的关系并非对立相反, 在一定条件下且可以互相转化, 本研究将特定类目的转化过程推论至总体, 并用情感事件理论、道德补偿原理及经济理性分析对该推论进行理论论证。     

死亡提醒对员工绩效的双刃效应：压力交互理论的视角

职场内外部死亡提醒对员工绩效具有双刃效应已得到诸多研究的支持,但该现象背后的统一理论解释缺乏深入探讨。基于压力交互理论构建的模型指出,死亡提醒通过压力源认知评估与状态死亡意识的链式中介影响员工绩效。具体而言,员工对死亡提醒这一压力源的威胁性评估与挑战性评估分别影响其状态死亡焦虑与状态死亡反思,进而对任务绩效、组织公民行为和反生产行为产生双刃效应。最后,基于模型梳理了个体资源与情境资源等相关边界条件,并提出未来可探析死亡提醒双刃效应的过程机制、边界条件以及组织干预策略。     

抑郁症情绪加工与认知控制的脑机制

抑郁症患者负性认知加工偏向是导致抑郁的一个主要认知因素, 是抑郁症的一个稳定特质。这种偏向与对负性情绪刺激自下而上的情绪加工增强有关, 表现为杏仁核和梭状回等脑区过度激活; 也与自上而下的认知控制功能不足有关, 表现为背外侧前额皮质、前扣带回等脑区活性不足。文章在前人研究基础上, 提出了关于抑郁症情绪加工与认知控制脑机制的一个理论假说, 即抑郁症的产生是由于抑郁症患者情绪加工脑区过度激活与认知控制脑区功能降低之间的相互作用而形成的恶性循环所介导。目前证明此理论假说在研究内容、研究材料、研究技术等方面还存在一些问题, 这些可能是未来研究的方向。     

Predicting counterproductive work behavior: Do implicit motives have incremental validity beyond explicit traits?

This study extends research on the link between personality and Counterproductive Work Behavior (CWB) by investigating whether the implicit Affiliation, Achievement, and Power motives contribute to the prediction of CWB beyond basic personality traits. Employees high in Affiliation, Achievement, and Power motives may disengage from CWB because it is not rewarding and thwarts goal attainment. In Study 1 (N = 263), we found that Affiliation predicted self-rated CWB beyond traits. In Study 2 (N = 121), we found that Affiliation and Power predicted supervisor-rated CWB. Our findings thus suggest to also consider implicit motives as personality determinants of CWB.     

企业反生产行为：概念与结构解析

反生产行为是工作绩效管理不可或缺的重要组成部分,它的提出无疑丰富和拓展了周边绩效的范畴。论文首先回顾了反生产行为概念提出的背景,然后从行为主体、行为客体、行为性质和行为结果四个方面对反生产行为的内涵进行了梳理和界定,随后从研究历史演进的视角探析了反生产行为的结构。最后指出,未来的反生产行为概念和结构研究应增强研究方法的科学性,紧密结合中国的文化背景和组织情境,并且与时俱进。     

The dimensionality of counterproductivity: Are all counterproductive behaviors created equal?

Most studies of counterproductive work behavior (CWB) assess it as one or two overall dimensions that might obscure relationships of potential antecedents with more specific forms of behavior. A finer-grained analysis of the relationship between counterproductive work behavior and antecedents was conducted with the five-subscales (abuse toward others, production deviance, sabotage, theft, and withdrawal) taken from the 45-item Counterproductive Work Behavior Checklist, a measure that has been used in a number of prior studies. Described is the rationale for each of the five dimensions, which have been discussed individually in the literature. Data from three combined studies provide evidence for differential relationships with potential antecedents that suggest the use of more specific subscales to assess CWB. Most notably, abuse and sabotage were most strongly related to anger and stress, theft was unrelated to emotion, and withdrawal was associated with boredom and being upset. Finally, the distinct forms of CWB may suggest distinct underlying dynamics, that vary in their balance of hostile and instrumental motivational systems.     

The relationship between productive and counterproductive work behaviour across four European countries

Research suggesting a similar but different relationship between Organizational Citizenship Behaviour (OCB) and Counterproductive Work Behaviour (CWB) is dominated by North American samples. Little evidence exists on whether these findings are replicated in other countries. To assess if a similar pattern emerged, we used the Social Axioms model (Bond et al., 2004) as a cultural framework and surveyed employees in the UK (105), The Netherlands (203), Turkey (185), and Greece (70) on the relationship between OCB and CWB, and the relationship between these behaviours and personality, justice, and commitment. Analysis supported a multidimensional structure to OCB and CWB and indicated a nonbipolar relationship between these behaviours. Culturally, somewhat different to OCB research in general, we find support for a convergence perspective across countries. Conceptually, linguistically and structurally the scale assessing OCB/CWB was shown to be equivalent across countries and a nonbipolar pattern of relationships was consistent across countries. Overall, findings imply a universal nature to the relationship between OCB and CWB across societal cultural groups.     

Investigating the Dimensionality of Counterproductive Work Behavior

The study investigated the dimensionality of counterproductive work behavior (CWB) by examining the relationships between various counterproductive behaviors. Utilizing a university alumni sample (N = 343), data was collected through both self–report and direct judgments of the likelihood of co–occurrence. Eleven categories of CWB were examined: (1) Theft and Related Behavior; (2) Destruction of Property; (3) Misuse of Information; (4) Misuse of Time and Resources; (5) Unsafe Behavior; (6) Poor Attendance; (7) Poor Quality Work; (8) Alcohol Use; (9) Drug Use; (10) Inappropriate Verbal Actions; and (11) Inappropriate Physical Actions. CWB items and categories were generally positively related. Multidimensional scaling analysis suggests that the CWB categories vary on two dimensions: an Interpersonal–Organizational dimension and a Task Relevance dimension.     

坏心情与工作行为：中庸思维跨层次的调节作用

本研究探讨工作中坏心情与3种工作行为(组织公民行为、反生产行为和任务绩效行为)在个体内水平的关系, 以及中庸思维在二者间跨层次的调节作用。采用经验抽样方法, 通过对72名员工历时两周的追踪调查, 获取被试每日心情状态和每日工作行为的数据。HLM 6.02分析表明：(1)每日坏心情显著地负向影响每日的组织公民行为和任务绩效行为, 而对反生产行为无显著影响; (2)中庸思维在“心情-行为”的联系间发挥调节作用, 高中庸思维者的坏心情对组织公民行为的负向影响较弱, 低中庸思维者的坏心情对组织公民行为的负向影响较强; 高中庸思维者的坏心情对任务绩效行为产生正向影响, 低中庸思维者的坏心情对任务绩效行为产生负向影响。     

Counterproductive Work Behavior and Organizational Citizenship Behavior

Counterproductive work behavior (CWB) and organizational citizenship behavior (OCB) are two seemingly opposite types of active and volitional behaviors. However, previous research on the mutual relationships between these two types of behavior has yielded inconclusive results. Such relationships are of particular interest in countries such as Poland, which is still in the process of economic and social transformation from a communist to a capitalist system. Therefore, the current study sought to re-examine the relationships between OCB and CWB in a large sample of Polish employees. One thousand and fifty-one employees were recruited from small, medium, and large Polish enterprises to take part in the study, and they completed questionnaire measures of CWB and OCB. The results showed that the overall frequencies of CWB and OCB were statistically significantly correlated. However, while some dimensions of OCB were found to be significantly negatively correlated with certain categories of CWB, one dimension of OCB was significantly positively correlated with CWB. Cluster analysis allowed for distinguishing of four subgroups of participants with different profiles of CWB and OCB, including a subgroup that exhibited equal levels of OCB and CWB and a subgroup that exhibited high levels of CWB cooccurring with increased frequencies of some dimensions of OCB. These results demonstrate that, overall, CWB and OCB are relatively independent and unrelated constructs; however, their particular dimensions may show a more complex pattern of relationships.     

Organizational citizenship behavior and counterproductive work behavior: Do males and females differ?

While there has been considerable research on gender differences in core task performance, gender differences in organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) have been largely ignored. Gender-consistent roles of females as being supportive would lead to the prediction that females engage in more OCB and less CWB than males. Using meta-analytic data gathered across 395 samples, we found several (weak) gender differences in CWB but none in OCB. We explain null and weak relationships from the perspective of social role theory, especially regarding males' roles being career-focused.     

未来工作自我清晰度对主动职业行为的影响——一个有调节的中介模型

基于主动性行为模型和生涯建构理论探讨未来工作自我清晰度对主动职业行为的影响机制。采用主动职业行为量表、未来工作自我清晰度量表、生涯适应力量表、同事支持量表对广深两地13所民营企业的195名员工进行调查分析。结果显示:(1)未来工作自我清晰度影响主动职业行为;(2)生涯适应力在其中起到部分中介作用;(3)同事支持在中介模型的前半路径起到调节作用。     

Do other-reports of counterproductive work behavior provide an incremental contribution over self-reports? A meta-analytic comparison

Much of the recent research on counterproductive work behaviors (CWBs) has used multi-item self-report measures of CWB. Because of concerns over self-report measurement, there have been recent calls to collect ratings of employees' CWB from their supervisors or coworkers (i.e., other-raters) as alternatives or supplements to self-ratings. However, little is still known about the degree to which other-ratings of CWB capture unique and valid incremental variance beyond self-report CWB. The present meta-analysis investigates a number of key issues regarding the incremental contribution of other-reports of CWB. First, self- and other-ratings of CWB were moderately to strongly correlated with each other. Second, with some notable exceptions, self- and other-report CWB exhibited very similar patterns and magnitudes of relationships with a set of common correlates. Third, self-raters reported engaging in more CWB than other-raters reported them engaging in, suggesting other-ratings capture a narrower subset of CWBs. Fourth, other-report CWB generally accounted for little incremental variance in the common correlates beyond self-report CWB. Although many have viewed self-reports of CWB with skepticism, the results of this meta-analysis support their use in most CWB research as a viable alternative to other-reports.