“近朱者赤”：同事主动行为如何激发员工动机和绩效

以往有关主动性的研究通常聚焦员工本身, 忽略了团队或组织中同事会对员工行为产生影响这一重要管理实践和理论视角。为此, 本研究以社会学习理论为基础, 探讨了同事主动行为对员工自主动机和工作绩效的影响, 以及员工主动性人格的调节作用。通过多时点、上下级匹配问卷(研究1)及情景实验(研究2)两项研究, 本文发现, 同事主动行为可以激发员工的自主动机, 进而提升工作绩效; 并且, 员工主动性人格强化了同事主动行为对员工自主动机的正向作用。本研究不仅从理论上将现有关于主动行为的研究视角迁移到同事, 也为如何更好地激励员工提供了实践指导。     

“激将法”会激发还是打击员工?感知能力不被领导信任的“双刃剑”效应

感知能力不被领导信任是信任研究的重要内容。已有研究普遍认为感知不被领导信任会对员工的自我产生不利影响。相反, 传统领导方式“激将法”则认为领导的不信任可以刺激员工展现更好的自我。为了解释上述矛盾, 本研究基于自我评价理论和心理逆反理论, 采用实验研究和多源多时间点问卷调查研究方法, 探讨了感知能力不被领导信任对员工自我的“双刃剑”效应及边界条件。研究结果表明, 当员工感知领导能力较强时, 感知能力不被领导信任会通过降低员工的工作效能感削弱员工的工作努力和绩效表现; 当员工感知领导能力较弱时, 感知能力不被领导信任会通过增强员工证明自我能力动机提升员工的工作努力和绩效表现。     

组织中个体主动性行为“利与弊”

个体主动性行为是组织中个体主动做出的面向未来和面向变革的工作行为, 近年来成为组织行为研究领域的重要议题。从现有研究来看: (1)在研究主题上, 多数研究发现了个体主动性行为可以带来正向结果, 个别学者也注意到了个体主动性行为的代价; (2)在分析视角上, 主要包括个体主动性行为对个体层面和组织情境层面的正向与负向影响; (3)在理论机制上, 个体主动性行为的“利弊”效应可用优势互补理论、自我决定理论和归因理论来解释。未来研究可着重进行以下理论整合: (1)从个体主动性行为类型出发, 基于智慧主动性的视角揭示其内在机制; (2)从主动性行为者和观察者特征两面性的视角, 实证探讨其背后机理; (3)从主动性行为主客体特征的发展视角进行动态研究。     

“增益”还是“损耗”?挑战性工作要求对工作-家庭增益的“双刃剑”影响

基于资源保存理论和不确定管理理论, 采用日记研究法收集81个样本10个工作日的数据, 从静态和动态两个视角, 通过明晰挑战性工作要求的不同属性(每日水平、平均水平、日间变动、波动变化), 全面检验了挑战性工作要求对工作-家庭增益的影响。研究结果表明：(1)在静态模型中, 挑战性工作要求通过工作专注度(增益路径)和放松(损耗路径)作用于工作-家庭增益, 且在个体间的平均水平模型中, 放松的中介作用更为显著; (2)在动态模型中, 挑战性工作要求的日间变动和波动变化, 均通过减少员工工作专注度和放松, 进而降低工作-家庭增益。最后, 本研究讨论了管理者应重视挑战性工作要求的双刃剑作用等实践启示。     

工作反刍及其“双刃剑”效应

工作反刍指在没有要求其出现的情境下, 有意识的、重复发生的工作方面的相关想法, 分为工作相关情感反刍与工作相关问题解决沉思两个维度。工作反刍对个体健康、工作及幸福感的影响有“双刃剑”效应。持续性认知理论、压力认知激活模型与认知资源视角理论, 可以解释该效应的内在机制。未来研究应分析影响双刃剑效应的边界条件, 寻求减少消极效应、增加积极效应的途径, 拓展其双刃剑效应心理机制的分析视角和该效应的作用层面。     

具身认知视角的饮食消费行为——基于心理模拟“具身”方式

随着具身认知理论的发展, 基于心理模拟“具身”方式的饮食消费行为研究得到了一些新颖、有趣的研究结果, 为过食与肥胖、食品营销等问题的解决提供了新视角。心理模拟既能促进进食也能抑制进食; 心理模拟容易性因素与动机性因素是影响心理模拟程度的两大类主要前因变量; 未来需要进一步探索心理模拟的容易性因素与动机性因素、心理模拟提高消费欲望与产生腻厌反应的边界条件, 以及利用心理模拟探讨肥胖高危人群——高奖赏敏感性个体过食的深层次内在机制等。     

促进工作动机的有效路径:自我决定理论的观点

自我决定理论是关于人类行为的动机理论。本文通过分析阐述了自我决定理论的哲学基础,从有机辩证的视角梳理了自我决定理论的基本思想,并对组织背景中以自我决定理论为指导框架的工作动机研究进行了综述,结论认为满足胜任、关系和自主三种心理需要的组织环境因素是增加内部动机并促进外部动机的内化,进而促进员工的工作绩效与心理健康的有效路径。     

自主安全动机与安全绩效的多水平模型

自主安全动机对安全绩效的积极作用已引起研究者的关注, 但自主动机与安全绩效多水平的作用机制还未得到深入研究。结合自我决定理论与多水平动机过程, 个体与团队自主安全动机通过安全目标, 进而影响安全绩效; 在安全工作情境中通过对自主支持、工作重塑的干预促进自主安全动机。研究拟结合认知测量和问卷测量, 通过纵向研究、实验、准实验研究等方法探讨上述问题。研究结果一方面可拓展自我决定理论与安全绩效的研究; 另一方面为安全管理实践, 尤其是安全培训提供理论依据, 对高风险企业安全绩效的改善有积极的现实意义。     

童年亲子关系与“好资源”对未婚男性性开放态度的影响

本研究采用实验启动的方式探讨“好资源”和童年环境对未婚男性性开放态度的影响, 结果发现童年亲子关系(而不是童年经济状况)在资源线索启动和性开放态度之间存在显著调节作用。研究1采用想象启动来控制个体的资源获取状况, 结果发现：童年亲子关系差的个体在“好资源”想象时其性开放态度较“差资源”想象时明显提升。研究2采用图片情境的资源想象方式, 在研究1的基础上进一步把亲子关系细分成亲子沟通、亲子焦虑和亲子回避三个维度, 结果表明：童年亲子回避在男性资源状况启动和性开放态度之间存在显著调节作用, 童年亲子高回避的个体在“好资源”照片情境想象下其性开放态度显著提升, 而童年亲子低回避的个体在“好资源”照片情境想象下其性开放态度明显下降; 此外, 童年亲子回避在性开放态度上的主效应显著, 亲子回避程度高的个体其性开放态度也更高。两个研究共同揭示了“男人有钱就变坏”的情境和群体特殊性。     

“转换-坚持”对低阶层健康的保护作用及其机制

低社会阶层是不良健康状况最可靠的社会决定因素之一。然而, 很少有人理解为什么同样处于低阶层, 有些个体却能保持良好的健康状况。在大量实证研究的基础上, 研究者们发现“转换-坚持”策略这一心理因素能有效保护处于逆境中的低阶层者的健康, 使其免于受到疾病的侵扰。当个体面临持续或频繁的压力时, “转换-坚持”策略减轻了下丘脑-垂体-肾上腺轴的急性生理激活, 有效抑制了低阶层面临逆境时的生理应激反应, 随着时间的推移, 阻止了致病过程的发展; 同时, 该策略还减少了低阶层者的不良健康行为, 进而对健康起到保护作用。未来研究应在深入探索核心机制基础上开发出有效的干预方案, 为解决我国相对贫困问题中的健康贫困提供新的路径。     

Volunteer engagement and intention to quit from a self‐determination theory perspective

Drawing on self‐determination theory, the current study investigates the mediation process of satisfaction with the 3 basic needs (i.e., autonomy, competence, relatedness) between autonomous motivation and volunteers' turnover intention and work engagement. A study of 349 Romanian volunteers reveals an interesting dichotomy. For work engagement, the positive effect of autonomy and competence needs satisfaction appears to have been partially mediated by autonomous motivation. Turnover intention, however, was directly influenced by the degree of autonomy and competence needs satisfaction. Moreover, satisfaction of the relatedness need had no effect on the 2 outcome variables when controlling for satisfaction of autonomy and competence needs. Implications and possible explanations are suggested.     

Motivational predictors of learning strategies,participation, exertion,and performance in physical education: A randomized controlled trial

Teachers’ support of student autonomy in physical education (PE) is believed to be important for students’ motivation and outcomes in PE. We tested the hypothesis that an intervention designed to help teachers to be more autonomy supportive in teaching their students to use learning strategies (relative to standard teaching) would increase students’ perceived autonomy support from the teachers, perceived competence, autonomous motivation, use of learning strategies and their exertion, participation, and grades in PE over a school year. We also tested a self-determination theory (SDT) process model. Experimental effects of the intervention yielded significant positive effects on changes in perceived autonomy support, learning strategies defined as absorption and effort regulation, as well as for performance (i.e., grades). In testing the SDT process model with SEM, most of the predicted paths were significantly supported.     

“What Motivates You Doesn't Motivate Me”: Individual Differences in the Needs Satisfaction–Motivation Relationship of Romanian Volunteers

The present study examines individual differences in the relationship between two core concepts of the self‐determination theory (SDT), namely satisfaction with the autonomy, competence, and relatedness need and motivation (autonomous vs. controlled). Based on the values component of SDT we hypothesised at least two different subpopulations with different need satisfaction–motivation patterns. Data from 349 Romanian volunteers revealed that two groups (or subpopulations) of volunteers can be distinguished, supporting our hypothesis. For the first and largest group, the pattern is in line with the SDT assumption that satisfaction of the autonomy and competence need has an effect on the autonomous forms of motivation. This group is in line with people endorsing intrinsic values. The second group of volunteers, however, revealed that satisfaction with the relatedness need links up with the controlled forms of motivation, and satisfaction of autonomy and competence needs does not predict autonomous motivation. This group is expected to favor extrinsic values. Both relationship patterns were further linked to work engagement and intention to quit, in order to shed light on the practical importance of the observed differences.     

嵌入于社会情境的工作重塑

工作重塑实质上是一种情境性的主动性行为。基于已有研究成果, 首先系统归纳工作重塑与社会情境因素之间关系的4种研究视角, 即社会情境是工作重塑的目标、社会情境因素是工作重塑的组成部分、社会情境因素影响工作重塑、社会情境因素为工作重塑设立边界条件。此外, 梳理并讨论社会情境因素影响工作重塑的内在机制以及社会情境因素与个体特征的交互对于工作重塑的影响、工作重塑在特定情境中的有效性两方面的研究。在此基础上, 结合其他相关变量的研究现状对嵌入于社会情境的工作重塑的未来研究进行展望, 包括探索工作重塑对他人的影响、探索团队工作重塑驱动个体工作重塑的多重路径、探索社会情境影响工作重塑的内在机制、探索社会情境与个体特征的交互如何影响工作重塑, 以及探讨基于中国社会情境的工作重塑的有效性。     

Facilitating autonomous motivation for smoking cessation.

Physicians used either an autonomy-supportive or a controlling interpersonal style to counsel smokers based on National Cancer Institute guidelines. Physician autonomy support was rated from audiotapes, and patients' perceived competence and autonomous motivation for quitting were self-reported on questionnaires. Validated point prevalences for 6, 12, and 30 months and for continuous cessation were examined. The intervention did not have a direct effect on quit rates; however, structural equation modeling supported the self-determination process model of smoking cessation. The model indicated that the autonomy-supportive intervention was rated as more autonomy supportive, that rated autonomy support predicted autonomous motivation, and that autonomous motivation predicted cessation at all points in time. Perceived competence contributed independent variance to cessation only at 6 months.     

How Colleagues Can Support Each Other's Needs and Motivation: An Intervention on Employee Work Motivation

Organisations have flattened and increasingly rely on teamwork. Therefore, colleagues play an increasingly important role in stimulating employee motivation. Adopting Self‐Determination Theory as a guiding framework, the aim of this field experiment was to examine whether team members can be trained in supporting each other's basic psychological needs for autonomy, competence, and relatedness and, hence, increase each other's need satisfaction and autonomous motivation, while decreasing controlled motivation. We delivered training to 146 participants nested in 26 participating teams and assessed basic need satisfaction and autonomous and controlled motivation before and after the intervention. Multilevel regression analyses indicated that employees in the experimental (i.e. intervention) condition had a stronger increase in need satisfaction and autonomous motivation than employees did in the control condition, and that the increase in autonomous motivation was mediated by an increase in need satisfaction. This study provides added value for theory on need satisfaction and demonstrates that a relatively brief intervention among team members may be effective in creating employee need support and increasing autonomous motivation.     

Mechanisms in Self-Determined Exercise Motivation: Effects of a Theory Informed Pilot Intervention

The purpose was to examine the effects of an exercise pilot intervention informed by Self-determination theory. The 64 participants were randomized into experimental and control group. The main questions were whether the intervention would influence (a) exercise level, (b) motivation quality, and (c) autonomy and competence need satisfaction. We also examined the indirect effects of self-determined motivation on exercise. Significant intervention effects were found regarding exercise level and motivation quality. Also, intervention effect on exercise was found to be mediated by motivation quality and identified regulation. The results provide interesting information about the underlying mechanisms involved in exercise behaviour change.     

Blocking incidental frustration during bargaining

The current study examined the effects of an intervention aimed at blocking the transfer of frustration from a previous experience (i.e. recall task) to a subsequent and unrelated task (i.e. ultimatum bargaining task). Participants who went through the intervention were more likely to accept unfair offers in the ultimatum bargaining task than those who did not go through the intervention. These results show that participants who were blocked from transferring their feelings of frustration from the recall task to the subsequent bargaining task (no-transfer condition) more likely accepted unfair offers than those who inadvertently transferred their feelings of frustration (transfer condition). The effect of conditions on accept-reject decisions in the ultimatum bargaining was mediated by reported feelings of frustration.     

Perceived parental behaviours and motivational processes among adolescent athletes in intensive training centres: A profile approach

Parental behaviours influence athletes’ psychological functioning in different ways. To date, research has typically explored parental behaviours one by one, and few papers have simultaneously considered sets of parental behaviours. The objectives of this study were to: (a) identify parental behaviours using a person-centred approach and differentiating mother’s and father’s behaviours; (b) explore the changes of parental behaviour profiles across the season; and (c) examine the prospective impact of parental behaviour profiles at the beginning of the season on athlete scores of motivation, satisfaction, and frustration of basic psychological needs at the end of the season. A longitudinal two-wave measurement design (beginning and end of a season) was used in the study. A sample of 226 French athletes completed self-reported questionnaires: (a) at the beginning and end of the season to measure the behaviours of their parents; and (b) at the end of the season to assess their motivation, satisfaction, and frustration of basic psychological needs. Latent profile transition analysis revealed three parental behaviour profiles: (a) moderate parental involvement; (b) moderate to high parental involvement; and (c) moderate mother’s involvement and low father’s involvement. The profiles were based on associated patterns of four mother’s and father’s behaviours: (a) directive behaviours; (b) active involvement; (c) praise and understanding; and (d) pressure. The three parental behaviour profiles remained stable across the season (i.e., inter- and intra-individual stability). Athletes who reported the moderate parental involvement profile at the beginning of the season had lower scores of controlled motivation and frustration of autonomy as well as higher scores of satisfaction of competence and relatedness at the end of the season than their counterparts from the two other profiles. This study contributes to enriching the complex picture of parental involvement in the sport to help sport organisations identify parents at risk of impeding their child’s development.     

A self-determination process model of physical activity adoption in the context of a randomized controlled trial

Objective: The PA Counseling (PAC) trial tested a primary care intervention using Self-Determination Theory (SDT) as the guiding framework. This paper presents specific results related to SDT constructs in a physical activity (PA) context. Specifically, whether patients who received both brief autonomy supportive PA counseling from their health-care provider and intensive (3 month) autonomy supportive counseling from a PA counselor would report greater levels of autonomy support, autonomous motivation, perceived competence and PA adoption, than patients receiving only brief counseling. In addition, we tested Williams’ SDT process model in the context of PA adoption.Method: Measures of autonomous motivation and perceived competence for PA were measured at baseline and 6 weeks. PA was assessed at baseline and 13 weeks. An autonomy support index was calculated by multiplying minutes of counseling by perceptions of autonomy support. Group differences in autonomy support, autonomous motivation, perceived competence and PA were examined. The SDT process model of PA adoption was tested via path analysis.Results: The results showed higher autonomy support and autonomous motivation at 6 weeks and higher PA levels at 13 weeks for the experimental group. The SDT process model for PA adoption showed that autonomous motivation and perceived competence at 6 weeks significantly predicted 13-week PA for the experimental group.Conclusions: This study provides a rigorous field test of SDT theory in a PA context. It demonstrates the versatility and applicability of the SDT model for health behavior change. SDT-trained PA counselors appear to provide valuable contribution to facilitating patient behavior change, by increasing patient autonomous motivation for PA.