Support at work and home: The path to satisfaction through balance |
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| Authors: | Merideth Ferguson Dawn Carlson Suzanne Zivnuska Dwayne Whitten |
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| Affiliation: | 1. Baylor University, Hankamer School of Business, Department of Management, One Bear Place #98006, Waco, TX 76798-8006, USA;2. Baylor University, Hankamer School of Business, Department of Management, One Bear Place #98007, Waco, TX 76798-8007, USA;3. California State University, Chico, College of Business, Department of Management, Chico, CA 95929-0031, USA;4. Texas A&M University, Mays Business School, Department of Information and Operations Management, Mailstop 4217, College Station, TX 77843, USA |
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| Abstract: | This study examines social support (from both coworkers and partners) and its path to satisfaction through work–family balance. This study fills a gap by explaining how support impacts satisfaction in the same domain, across domains, and how it crosses over to impact the partner's domain. Using a matched dataset of 270 job incumbents and their partners, the findings reveal that work–family balance plays a mediating role in assisting social support's contribution to both job and family satisfaction. Evidence indicates that employees experience heightened work–family balance due to social support from partners and coworkers and that support and balance impact satisfaction in both the work and family domains. Implications of these findings and avenues for future research are discussed. |
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