The Changing Context of Assessment and its Implications

Increased competition and the globalization of business have resulted in fundamental changes in the structure of organizations. These in turn have altered the nature of the employment relationship and reduced the extent of internal labour markets. The implications for traditional models of assessment are profound. Job analysis, the management of careers, homogeneity of the workforce, and the ownership of assessment data are all problematic. New tools are not adequate to address these issues. Rather, the profession of work and organizational psychology needs to change the assumptions and values of its culture as well as its artefacts. The major block to such change is the selection of those problems which are defined by the academic establishment rather than those faced by the client.