| Abstract: | This study reports on the construction of an instrument to assess individuals' perceptions of feedback from various sources in a work environment, and to investigate the effects of the sources' credibility on those perceptions. Six dimensions were found to reflect the sources of feedback and the type of information they convey, and 10 dimensions were found to represent the degree of credibility the individual attributes to the sources of feedback. Data collected from a heterogeneous sample of 706 employees in the UK and Brazil were analysed to establish the reliability and construct validity of the questionnaire. |
