技术信任和领导信任对企业员工新技术接受的影响

在当今知识经济时代, 新技术的采用对于企业提高核心竞争力至关重要。如何使员工面对新技术带来的风险和不确定性, 信任并接受新技术是企业新技术推广的重要问题。现今学界虽已关注到信任在新技术采用这一过程中的积极作用, 但仍缺乏相关的理论和实证研究, 特别是对于其内在心理机制的解释。为弥补这一研究的不足, 本研究通过分析企业新技术推广情境下, 技术信任和领导信任对员工新技术接受的影响, 并引入了感知风险性与技术自我效能感作为中介变量, 探寻信任影响的内在机制。此外, 还进一步探讨企业文化的调节作用, 从而建构信任与企业员工新技术接受的理论模型, 为企业新技术的推广提出合理建议。

The impact of trust in technology and trust in leadership on the adoption of new technology from employee's perspective

In today's knowledge-based economy, new technology adoption is crucial for companies to increase their core competitiveness. The success of new technology diffusion in enterprises depends on employees' trust in new technologies to overcome risks and uncertainties surrounding new technology. Although many scholars recognize the positive role of trust in the adoption of new technology, the extant literature lacks empirical evidence and theoretical underpinning. To fill the gap, we aim to explore how trust in technology and leadership affects employees' decision to adopt new technology through four different studies. Further, we introduce perceived risk and technology self-efficacy as mediators to explore the underlying mechanisms.