Differential experiences of men and women in computerized offices

This study presents data from a multiple-instrument, multisite, two-wave study of the implementation of computerized procedures in offices in order to examine whether this technological innovation differentially affects men and women employees. It explores the possibility that men in offices are benefiting more in terms of career enhancement than are women. Preliminary analyses provide some support for the hypothesis: Men in computerized offices bring more relevant skills to the workplace, are in more influential positions there, and make more computer-related decisions. However, analyses that control for job category show that women are generally satisfied with the training they received and report fewer problems of access to needed computer equipment, software, applications, and help. Women are also somewhat more optimistic than men about the benefits of computer technology for white-collar workers.