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Consumer Wisdom: A Theoretical Framework of Five Integrated Facets
Authors:Michael Gerhard Luchs  David Glen Mick
Institution:1. College of William & Mary;2. University of Virginia
Abstract:We establish a parsimonious theoretical framework of consumer wisdom based on five mutually reinforcing psychological facets. Our research draws from wisdom literature and a set of 31 phenomenological interviews with informants who were identified through a multi‐stage nomination process. The five facets of consumer wisdom that emerged are Intentionality, Contemplation, Emotional Mastery, Openness, and Transcendence. Together, they comprise a data‐grounded, aspirational model of consumer wisdom—for researchers as well as consumers—to understand, maintain, and improve personal and collective well‐being. We discuss the implications of the framework and directions for future research.
Keywords:Wisdom  Well‐being  Mindfulness  Values  Morality  Choice
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