Early predictors of job burnout and engagement |
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Authors: | Maslach Christina Leiter Michael P |
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Institution: | Psychology Department, University of California, Berkeley, Berkeley, CA 94720-1500, USA. maslach@berkeley.edu |
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Abstract: | A longitudinal study predicted changes in burnout or engagement a year later by identifying 2 types of early indicators at the initial assessment. Organizational employees (N = 466) completed measures of burnout and 6 areas of worklife at 2 times with a 1-year interval. Those people who showed an inconsistent pattern at Time 1 were more likely to change over the year than were those who did not. Among this group, those who also displayed a workplace incongruity in the area of fairness moved to burnout at Time 2, while those without this incongruity moved toward engagement. The implications of these 2 predictive indicators are discussed in terms of the enhanced ability to customize interventions for targeted groups within the workplace. |
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