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Schadenfreude as a consumption‐related emotion: Feeling happiness about the downfall of another's product
Authors:Jill M. Sundie  James C. Ward  Daniel J. Beal  Wynne W. Chin  Stephanie Geiger‐Oneto
Affiliation:1. University of Houston, USA;2. Arizona State University, USA;3. Rice University, USA;4. University of Wyoming, USA
Abstract:Emotional antecedents of schadenfreude—joy experienced when observing another's downfall—were investigated in a status consumption context. Across 3 studies, status product failure produced schadenfreude and led to intentions to spread negative word-of-mouth (studies 1, 2), and increased negative affect and overall negative attitudes toward the status brand (study 3). Furthermore, studies 1 and 2 suggest that envy (particularly of social attention) can lead to schadenfreude by transmuting into hostile emotions. Finally, these studies suggest that schadenfreude in a consumption context can be precipitated by factors such as degree of target advantage and flaunting of the status product.
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