COUNSELING IN INDUSTRY: A SELECTED REVIEW OF THE LITERATURE

This paper reviews the literature on counseling in business and industry. It summarizes what is known about (a) the extent to which personal and career counseling services exist within industry and (b) the effectiveness of various counseling programs in dealing with specific employee problems or concerns. The review is divided into three major sections. The first describes various programs and research involving counseling for personal problems. This is followed by a summary of efforts by industry to provide various forms of career counseling and guidance. Finally, the last section offers several conclusions about the current state of counseling in industry and discusses some implications for future research and evaluation such as the need for more clarity in what is typically referred to as counseling, increased specification of objectives and outcome criteria, comparison of different types of counseling approaches, a broader examination of the extensiveness of counseling in industry, and a higher standard for practitioner-oriented magazines which publish articles about counseling in industry.