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Predictive validation of an insurance agent support person selection battery
Authors:Michael J. Bosshardt  Gary W. Carter  Kathleen A. Gialluca  Marvin D. Dunnette  Steven D. Ashworth
Affiliation:(1) Personnel Decisions Research Institutes, Inc., 43 Main Street SE, Riverplace Suite 405, 55414 Minneapolis, MN;(2) Present address: National Computer Systems, Minnetonka, MN;(3) Present address: Allstate Research and Planning Center, Menlo Park, CA
Abstract:This study investigated the predictive validity of a selection battery for insurance agent support persons. The selection battery included cognitive tests, personality scales, and biodata scales. Predictor data were collected as part of the agent support person selection process. Behavior summary scale ratings made by immediate supervisors of agent support persons were used as criteria in this study. Uncorrected correlations for six matched predictor composite-criterion dimension combinations identified in a previous concurrent validation study (Ashworth, Barge, Dunnette, & Carter, 1987) ranged from .17 (p<. 01) to .28 (p< .01) (M=.21, N=357).
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