Training Appraisees to Participate in Appraisal: Effects on Appraisers and Appraisees

This study examined the role of behavior modeling training (BMT) in enhancing appraisee participation during a performance appraisal discussion. In addition, the study examined the effects of enhanced participation on appraisee and appraiser perceptions toward several appraisal outcome variables; in particular, the fairness and accuracy of performance appraisal were of interest. The experimental design was a 2 × 3 completely crossed factorial design consisting of two levels of training (behavior modeling vs. lecture/discussion) and three levels of bogus evaluation feedback (low, neutral, and high). A series of multivariate and univariate comparisons were used to test the hypothesized outcomes. The findings suggest that appraisers exposed to the BMT group perceived appraisees as more proactive and better performers and, in addition, reported liking the appraisees more, and perceiving the appraisal process as more fair. The study also found support for the egocentric bias in perceived outcome fairness: appraisees in both training conditions who received a high evaluation perceived the appraisal evaluation as more fair than appraisees who received a low evaluation. In addition, the study found that favorable evaluations were also perceived as being more accurate. The results of the study are discussed in terms of procedural justice theory and related research examining the role of performance feedback on both the appraisee and the appraiser. Suggestions for future research in the areas of behavior modeling, voice-giving (high-input) procedures, and procedural justice are discussed.