Progress Toward Understanding the Structure and Determinants of Job Performance: A focus on task and citizenship performance

Job performance criterion models have become more popular and more often investigated. The current research adds to this literature by testing performance models focusing on ability and personality predictors of task and citizenship job performance. Air traffic controllers (N = 928) completed cognitive ability and personality predictor measures, were administered a performance test assessing two possible mediators, and were evaluated using supervisor and peer ratings of two task performance, one citizenship performance, and an overall performance dimension. Path analyses largely confirmed that ability predicts primarily task performance and personality predicts primarily citizenship performance. The mediation related to task knowledge and skill on the task performance side was confirmed, and the overall fit of the performance models was quite good. Discussion focuses on how the present research furthers progress toward mapping relations among individual differences and individual performance constructs, beyond using overall performance as the endogenous performance variable.