Need for cognitive closure and coping strategies

This study investigated the hypothesis that the process of coping may be motivated by an interaction of directional motivational factors represented by job satisfaction/dissatisfaction and by non‐directional or epistemological motivational factors represented by the level of Need for Cognitive Closure. Need for Cognitive Closure is based on two general tendencies: the urgency tendency (“to seize”) and the permanency tendency (“to freeze”). The urgency tendency reflects the desire to attain closure as quickly as possible (“to seize”) whereas the permanence tendency refers to the inclination to maintain closure for as long as possible along with a desire to preserve or “freeze on” past knowledge and to safeguard future knowledge. The urgency and permanence notions both rest on the assumption that people under a heightened need for closure experience its absence as aversive. In relation with this, we predicted that if job satisfaction is low, the increased need for closure is related to the choice of problem‐oriented coping strategies. Alternatively, we hypothesized that with high job satisfaction an increased need for closure is related to use of avoidance coping. Questionnaires pertaining to need for cognitive closure, to coping strategies and to a measure of job satisfaction were completed by a group of 146 Croatian immigrants living in Italy. Results of the analyses confirmed that when subjects were highly satisfied with their job, their primary concern was to preserve their position. So, here the high need for closure enhanced the tendency to freeze and induced the choice of avoidance coping strategies. On the other hand, our results confirmed that when persons are not satisfied with their job, high need for closure increases the desire for change and improvement. Immigrants increased the tendency to seize manifests itself in extensive and quickened information processing relative to the use of problem‐oriented coping strategies.