Task complexity: Definition of the construct |
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| Affiliation: | 1. Department of Economics, University of Birmingham, Edgbaston, Birmingham B15 2TT, UK;2. CESifo, Munich, Germany;3. Department of Economics, University of Illinois, 214 David Kinley Hall, 1407 W. Gregory, Urbana, Illinois, 61801, MC-707, US;1. School of Economics and Management, Tongji University, Shanghai 200092, China;2. Research Institute of Complex Engineering & Management, Tongji University, Shanghai 200092, China;3. School of Business Administration, South China University of Technology, Guangzhou 510640, China |
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| Abstract: | A general theoretical model of tasks is presented in which the three essential components of all tasks are products, (required) acts, and information cues. These components are defined and are then used to derive three analytical dimensions of task complexity: component complexity, coordinative complexity, and dynamic complexity. Various indexes which can be used in the quantification of these constructs are also presented. Two examples which illustrate the calculation of some of the indexes for a relatively simple task and a relatively complex task are presented and the relationship between task complexity and task performance is briefly discussed. |
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