Digital communities of practice: Investigation of actionable knowledge for local information networks

The article explores integration of knowledge-enabling digital technology into community functions through the development of local Digital Communities of Practice. This analysis includes both general considerations—in terms of domain, community, and practice dimensions—as well as results from an exploratory research project in Minnesota. The domain is described as integrated deployment of virtual services (education, human services, government) in local communities; the community is comprised of the local stakeholders and residents that would use or benefit from such services; and the practice is considered as a decision-making processes for designing and deploying these services. The paper concludes with research and policy considerations for providing an enduring source of knowledge about local virtual services, needs, and solutions. His research focuses on the evaluation of information technologies as they are planned and deployed in infrastructures, organizations and community systems. This research has been reported in Information Systems Frontiers, Communications of the ACM, Journal of Urban Technology, and Policy Studies Journal. Dr. Horan has also written two books, Digital Places (2000) and Digital Infrastructures (2004, co-edited with Rae Zimmerman). He has both his Masters and Doctorate degrees from the Claremont Graduate University and has held visiting scholar positions at MIT, Harvard, UCLA, and University of Minnesota. Kimberly Wells is an organizational psychologist currently working as an independent consultant. Since 1996 her research and work have converged upon issues involved with assessing the influence of technology in organizational and community settings. Ms. Wells is presently completing her doctorate at Claremont Graduate University, California. Her dissertation explores processes for improving the knowledge-creating capacity of virtual teams. Ms. Wells has a Masters degree in Organizational Behavior, Claremont Graduate University, and a Masters degree in Anthropology from the College of William and Mary, Virginia.