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Crisis centers and hotlines: a survey
Authors:JAMES B McCORD  WILLIAM T PACKWOOD
Abstract:Crisis centers and hotlines are relatively new approaches to the nation's growing concern for mental health problems. In order to provide information for those beginning a center, 253 centers were surveyed regarding five major aspects of crisis center operations: screening procedures for telephone listener-counselor applicants, training procedures, services offered, types of calls received, and financing. Resources for further information and for better communication among centers are identified.
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