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Ethics Consultation Quality Assessment Tool: A Novel Method for Assessing the Quality of Ethics Case Consultations Based on Written Records
Authors:Robert A. Pearlman  Mary Beth Foglia  Ellen Fox  Jennifer H. Cohen  Barbara L. Chanko  Kenneth A. Berkowitz
Affiliation:1. National?Center for Ethics in Health Care, Department of Veterans AffairsRobert.Pearlman@va.gov;3. National?Center for Ethics in Health Care, Department of Veterans Affairs;4. Fox Ethics Consulting
Abstract:Although ethics consultation is offered as a clinical service in most hospitals in the United States, few valid and practical tools are available to evaluate, ensure, and improve ethics consultation quality. The quality of ethics consultation is important because poor quality ethics consultation can result in ethically inappropriate outcomes for patients, other stakeholders, or the health care system. To promote accountability for the quality of ethics consultation, we developed the Ethics Consultation Quality Assessment Tool (ECQAT). ECQAT enables raters to assess the quality of ethics consultations based on the written record. Through rigorous development and preliminary testing, we identified key elements of a quality ethics consultation (ethics question, consultation-specific information, ethical analysis, and conclusions and/or recommendations), established scoring criteria, developed training guidelines, and designed a holistic assessment process. This article describes the development of the ECQAT, the resulting product, and recommended future testing and potential uses for the tool.
Keywords:clinical ethics  ethics consultation  organizational ethics  professional ethics
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