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Effect of social support on the stress-burnout relationship
Authors:William H Hendrix  R Stephen Cantrell  Robert P Steel
Institution:(1) Department of Management, Clemson University, 29634-1305 Clemson, SC;(2) Air Force Institute of Technology, USA
Abstract:Business organizations have become interested in recent years in the role of social support in reducing the negative effect of stress. The purpose of this research is to examine the effects of two types of social support (i.e., job and life support) on the relationships between job and life stress and burnout. Participants consisted of 270 males and 254 females. For both males and females job stress and life stress correlate positively with burnout, while job and life support were negatively correlated with burnout. The hypothesis that social support would moderate stress-burnout relationships was not supported. Neither job support nor life support moderated job stress or life stress-burnout relationships. Females exhibited significantly higher levels of burnout, job stress, and life stress than males; however, there was no difference between males and females in the amount of social support received.
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