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UNDERSTANDING RESPONSES TO MULTI-SOURCE FEEDBACK: THE ROLE OF CORE SELF-EVALUATIONS
Authors:JOYCE E. BONO  AMY E. COLBERT
Affiliation:Department of Psychology University of Minnesota; Department of Management University of Notre Dame
Abstract:This longitudinal study examines the role of core self-evaluations in responses to multisource feedback. Consistent with past research, feedback recipients were most satisfied when others' ratings were high. Core self-evaluations was not related to satisfaction with feedback, but was positively linked to goal commitment 4 months after feedback. Polynomial regression results reveal a complex pattern of associations among core self-evaluations, ratings, satisfaction, and commitment to developmental goals. Specifically, individuals with high core self-evaluations were most committed to developmental goals when self and others' ratings were discrepant. In contrast, individuals with low core self-evaluations were most committed to developmental goals when self and others' ratings were in agreement. Our results question the notion that satisfaction with feedback affects motivation to improve and highlight the importance of personality in motivation to improve following feedback. We discuss practical and theoretical implications of our findings and provide a theoretical framework for future research.
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