Abstract: | This study investigated the procedures subjects use to acquire knowledge from maps. In Experiment 1, three experienced and five novice map users provided verbal protocols while attempting to learn a map. The protocols suggested four categories of processes that subjects invoked during learning: attention, encoding, evaluation, and control. Good learners differed from poor learners primarily in their techniques for and success at encoding spatial information, their ability to accurately evaluate their learning progress, and their ability to focus attention on unlearned information. An analysis of the performance of experienced map users suggested that learning depended on particular procedures and not on familiarity with the task. In Experiment 2, subjects were instructed to use (a) six of the effective learning procedures from Experiment 1, (b) six procedures unrelated to learning success, or (c) their own techniques. The effective procedures set comprised three techniques for learning spatial information, two techniques for using self-generated feedback to guide subsequent study behaviors, and a procedure for partitioning the map into sections. Subjects using these procedures performed better than subjects in the other groups. In addition, subjects' visual memory ability predicted the magnitude of the performance differential. |