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Discussion increases efficacy when training accurate perception of patients' affect
Authors:Mollie A. Ruben  Judith A. Hall  Elizabeth M. Curtin  Danielle Blanch‐Hartigan  Amy N. Ship
Affiliation:1. Center for Healthcare Organization & Implementation ResearchUS Department of Veterans Affairs;2. Psychology DepartmentNortheastern University;3. Arbour Counseling Services, Allston, MA;4. Natural and Applied SciencesBentley University;5. Department of MedicineBeth Israel Deaconess Medical Center;6. Harvard Medical School
Abstract:Patients benefit when their healthcare providers accurately recognize their affect. The efficacy of three short‐term training components, practice, practice with feedback, and discussion with practice and feedback, to improve accuracy for judging patients' affect was experimentally assessed. Undergraduate participants were randomly assigned in pairs to one of the training conditions or an untrained control condition and the effect of training was measured using the Test of Accurate Perception of Patients' Affect (TAPPA). Participants were significantly more accurate on the TAPPA in the discussion with feedback and practice condition compared with the control condition. There was a significant linear trend in accuracy across training elements. Results suggest that a 40‐min discussion with feedback and practice training can significantly improve interpersonal accuracy.
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