When marital interaction and intervention researchers arrive at different points of view: the active listening controversy

In 1998, John Gottman and his associates published an article which asserted that training 'active listening' between couples was an ineffective therapeutic intervention. Not surprisingly, this claim generated considerable controversy, particularly in relation to treatment and educational models that were heavily dependent on active listening as a major part of their intervention programmes. The authors of one such approach, the Prevention and Relationship Enhancement Program (PREP), were particularly vocal in their disagreement with Gottman's conclusions. This paper provides an account of the controversy, a summary of the current status of the debate and a discussion of the remaining unanswered questions.