| Abstract: | Traditional selection practice and research has exclusively focused on ''product'' and ''procedural'' characteristics of selection (e.g., reliability, validity of selection tools). This perspective is characterized by assumptions underlying the ''psychometric'' model on selection. Mainly triggered by environmental changes and present-day assessment practices, a new perspective on selection has emerged since the beginning of the 1990s, namely the negotiation perspective. The negotiation perspective pays attention to the social-emotional processes during selection. In this article, we explore the process side of personnel selection to a further extent. Based on relevant literature and research findings, we present a conceptual model of job applicants' expectations and appreciation of the selection encounter. The Social Process model on Selection (SPS model) contains eight process characteristics. We assume job applicants to value/have expectations of: (1) provision of general information on the job opening, (2) participation and control, (3) openness to assertiveness, (4) creation of transparency of testing, (5) provision of feedback, (6) guarantee of objectivity and standardization, (7) assurance of human treatment, and (8) respect for privacy and job relevance of information gathering. Directions for further research are discussed. |
