Main and moderating effects of self-control,organizational justice,and emotional labour on counterproductive behaviour at work |
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| Authors: | Myriam N Bechtoldt Conny Welk Dieter Zapf Johannes Hartig |
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| Institution: | 1. University of Amsterdam , Amsterdam, The Netherlands m.n.bechtoldt@uva.nl;3. J. W. Goethe University , Frankfurt am Main, Germany;4. German Institute for International Educational Research , Frankfurt am Main, Germany |
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| Abstract: | Abstract Considerable attention has been devoted recently to changes in the psychological contract and the implications for HRM. However, much of our understanding of both the socio-cognitive processes involved in the contracting process and the ability of national HRM systems to accommodate the new demands of psychological contracting is accultural or unicultural. This article reviews the content, process, and context of changes in the contract within Europe. A model of the relationship between national culture and other cross-national factors and the process of contracting is developed. |
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| Keywords: | Counterproductive behaviour Deep acting Emotional labour Emotion regulation Surface acting |
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