Retail employees' self-efficacy and hope predicting their positive affect and creativity |
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| Authors: | Arménio Rego Filipa Sousa Carla Marques Miguel Pina E Cunha |
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| Institution: | 1. Departamento de Economia , Gest?o e Engenharia Industrial, Universidade de Aveiro, Aveiro, and USIDE, Instituto Universitário de Lisboa (ISCTE-IUL) , Lisboa , Portugal armenio.rego@ua.pt;3. Escola Superior de Educa??o e Ciências Sociais;4. Instituto Politécnico de Leiria , Leiria , Portugal;5. Departamento de Economia , Sociologia e Gest?o, Universidade de Trás-os-Montes e Alto Douro , Vila Real , Portugal;6. NOVA, School of Business and Economics , Lisboa , Portugal |
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| Abstract: | The study shows how retail employees' self-efficacy and hope predict their creativity, both directly and through the mediating role of positive affect. Five hundred and seven retail employees reported their hope, self-efficacy, and positive affect, their supervisors reporting their creativity. Three main findings are: (1) hope and self-efficacy predict creativity; (2) positive affect also predicts creativity; (3) positive affect partially mediates the relationship between both dimensions of positive psychological capital (self-efficacy and hope), and creativity. The study suggests that retail organizations may foster employees' creativity by encouraging conditions that cultivate employees' hope and self-efficacy, as well as their positive affect. |
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| Keywords: | Creativity Hope Positive affect Self-efficacy |
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