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The interactive effects of person-focused citizenship behaviour,task interdependence,and virtuality on team performance
Authors:Ramon Rico  Daniel G Bachrach  Miriam Sánchez-Manzanares  Brian J Collins
Institution:1. Department of Social Psychology and Methodology , Universidad Autónoma de Madrid , Madrid, Spain ramon.rico@uam.es;3. University of Alabama , Tuscaloosa, AL, USA;4. Universidad Carlos III de Madrid , Madrid, Spain;5. University of Southern Mississippi , Hattiesburg, MS, USA
Abstract:A multifactorial between-groups experiment examined the effects of person-focused organizational citizenship behaviours (OCBP) on the performance of teams characterized by different levels of virtuality and task interdependence. Results reveal in low virtual teams the moderating effects of task interdependence on the OCBP–team performance relationship are positive; however, these effects are reversed in high virtual teams. Using social presence and task–technology fit theories, our results indicate that task context affects how OCBP impacts team performance, particularly across different levels of team virtuality. The implications for research on OCB and the management of virtual teams are discussed.
Keywords:Laboratory experiment  Organizational citizenship behaviour  Task interdependence  Team virtuality  Virtual team performance
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