Unfairness, Anger, and Spite: Emotional Rejections of Ultimatum Offers |
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Authors: | Madan M. Pillutla J. Keith Murnighan |
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Affiliation: | aHong Kong University of Science and Technology;bNorthwestern University |
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Abstract: | This paper addresses an anomaly in experimental economics, the rejection of ultimatum offers, and uses a psychological explanation for this essentially economic event. The wounded pride/spite model predicts that informed, knowledgeable respondents may react to small ultimatum offers by perceiving them as unfair, feeling anger, and acting spitefully. Results of a large scale experiment support the model, showing that rejections were most frequent when respondents could evaluate the fairness of their offers and attribute responsibility to offerers. In addition, anger was a better explanation of the rejections than perceptions that the offers were unfair. The discussion addresses the rarely studied but frequently observed emotions that negotiations provoke. |
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