论医院管理的人文特征

医院是人类最需人文关怀的场所。医院管理的内在本质特征在于其人文性——以人为本，即对内管理以员工为本，以尊重医院员工为根本，以关爱医院员工为重心，对外服务以患者为本，医院管理以患者为中心，医者行医以患者为中心。理清和认识医院管理的人文内涵与特征，是医院建设的重要认识任务和基础使命。

On Humanistic Characteristics of Hospital Management

Hospital is a place where humanistic care most needed for human beings.The internal characteristics of hospital management is humanism,which means human orientation,namely,being employee-oriented in terms of internal management and patient-oriented in terms of external services.To clarify and understand the humanistic connotation and characteristics of the hospital is an important task and fundamental mission in the development of hospitals.