Problem solving and the search for crucial evidence

Summary Four experiments are reported that examine performance on a complex reasoning task. Subjects have to determine which factory has polluted a river by ordering a series of tests for the presence or absence of various pollutants. Previous research has shown that people typically employ a non-optimal exhaustive search stragegy on this task. Experiments 1 and 2 attempt to identify some of the boundary conditions of this strategy. It is found that the order in which pollutants appear on the matrix list does not seem to be a critical factor, whereas the overall size of the factory-pollutant matrix is. Experiments 3 and 4 attempt to deter people directly from adopting the exhaustive strategy. The results show that even when people are deterred from using the exhaustive method, this will not necessarily result in their adopting a more efficient strategy.