Practical Considerations and Alternative Research Methods for Evaluating HR Programs

Program evaluation methods capitalizing on quasi-experimental designs are introduced as useful alternatives for evaluating human resources (HR) programs such as selection systems, training courses, performance measurement systems, and 360 degree feedback. A case study is presented to illustrate the benefits of program evaluation methods for evaluating HR programs. In addition, several post-hoc considerations that often moderate results from HR evaluations are described. It is suggested that when these considerations are addressed, quasi-experimental program evaluation methods provide a promising tool for demonstrating bottom line impact of HR initiatives.