Re-empowering a disabled family network

In this paper, we will present a case history of a disabled network which includes a multiproblem family and the social service agencies serving it. We will describe a five-step model for effective intervention into the entire system. Social service agents frequently become overwhelmed and therefore impotent in their attempts to help multiproblem families. In such cases, agents reflect the family's dysfunction by becoming dysfunctional themselves and their actions serve to increase the family's alienation from its community by reinforcing its stigmatized self-image. Our model focuses on building boundaries and creating hierarchies which encourage individuation within the family and empowers the network to effectively meet family needs.