Abstract: | Modifications of the intake procedure usually employed in counseling settings were adopted in order to provide students the opportunity for immediate contact with a counselor. Elimination of the waiting list, reduction in number of missed appointments, and reduction of length of counseling came about. Staff satisfaction with the new approach has been high and there would be opposition to reverting to the scheduled initial interview. Possible changes in the type of problem or clients' readiness for problem-solving were observed. |