Influence of Psychological Contract Breach on Organizational Citizenship Behaviour and Trust |
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Authors: | Md Hassan Jafri |
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Institution: | (1) Gaeddu College of Business Studies, Royal University of Bhutan, Gedu, Bhutan |
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Abstract: | The present research intends to understand the influence of employee’s perception of psychological contract breach on their
organizational citizenship behaviour and trust on employers. The study was carried out in private banks of North Delhi. Data
were gathered from 90 junior level executives using convenience sampling method. Result revealed that psychological contract
breach significantly predicts organizational citizenship behaviour and trust. The findings imply that the organization needs
to understand and manage employee’s psychological contract properly otherwise perception of its breach can jeopardize employee’s
citizenship behaviour and also their trust in employer which in turn may affect their job performance. |
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Keywords: | |
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