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AN INVESTIGATION OF FACTORS EXPECTED TO AFFECT FEEDBACK SEEKING: A LONGITUDINAL FIELD STUDY
Authors:DONALD B. FEDOR  ROGER B. RENSVOLD  SUSAN M. ADAMS
Affiliation:School of Management Georgia Institute of Technology
Abstract:This study of 137 helicopter pilot trainees investigated individual strategies used to obtain performance feedback during two consecutive phases of their training. Individual and situational factors cited in previous research were investigated as predictors of two feedback seeking behaviors: eliciting (asking directly for feedback) and monitoring (using indirect techniques, such as observing, to gain additional feedback). Both individual and situational factors were significant predictors of feedback seeking behaviors. Feedback seeking costs and the student pilots'external propensity (an individual difference measure assessing their desire for external feedback) were found to be the most consistent predictors of feedback eliciting and monitoring, both within and across the two training phases. In addition, the results point to higher feedback eliciting when performance was rated as low. The implications of this research are discussed, especially with respect to training.
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