Dynamic valuation: Preference changes in the context of face-to-face negotiation |
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Authors: | Jared R Curhan Margaret A Neale |
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Affiliation: | a Sloan School of Management, Massachusetts Institute of Technology, 50 Memorial Drive, E52-554, Cambridge, MA, 02142-1347, USA b Graduate School of Business, Stanford University, USA c Department of Psychology, Stanford University, USA |
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Abstract: | This experiment examines the dynamics of preference change in the context of face-to-face negotiation. Participants playing the role of “student” or “financial aid officer” exchanged proposals regarding the terms of a student loan. Consistent with dissonance theory, participants increased their liking for proposals they offered and/or ultimately accepted. The reactance theory prediction that participants would devalue proposals received from their opponents was confirmed for loan officers, but not for students. A pair of experimental manipulations involving the pre-rating of proposals and/or the opportunity for participants to engage in a brief discussion period prior to the initial exchange of offers mediated these effects, and influenced subsequent rates of agreement. Underlying attributional mechanisms and the implications of these findings for facilitating agreements are discussed. |
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Keywords: | Dynamic valuation Negotiation Conflict resolution Reactive devaluation Reactance Dissonance Self-perception Attribution theory Preference change |
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