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Morality Information,Performance Information,and the Distinction Between Trust and Confidence1
Authors:Timothy C. Earle  Michael Siegrist
Abstract:A series of 3 studies explored the efficacy of a dual‐mode model of cooperation based on trust and confidence, the TCC model. The TCC model is founded on the distinction between morality‐relevant information and performance‐relevant information, with the former dominating—controlling the interpretation of—the latter in a variety of judgment contexts. According to the TCC model, trust is based on judgments of value similarity derived from morality‐relevant information, and confidence is based on judgments of past performance derived from performance‐relevant information. Results from all 3 studies supported the relations depicted in the TCC model, showing that judgments of trust dominated judgments of past performance and of confidence.
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