Supervisory guidance and behavioral integrity: relationships with employee citizenship and deviant behavior |
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Authors: | Dineen Brian R Lewicki Roy J Tomlinson Edward C |
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Affiliation: | Management Area, Gatton College of Business and Economics, University of Kentucky, Lexington, KY 40506, USA. brian.dineen@uky.edu |
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Abstract: | The authors examined the effects of supervisory guidance (providing instruction to employees) and behavioral integrity (a pattern of word-deed alignment) on employee organizational citizenship behavior (OCB) and deviant behavior. Results revealed a pattern of Supervisory Guidance x Behavioral Integrity interaction effects, such that relationships between guidance and outcome variables were dependent on the level of behavioral integrity exhibited by supervisors. The interactions suggest a positive relationship between supervisory guidance and OCBs when behavioral integrity is high but also a positive relationship between guidance and deviant behavior when behavioral integrity is low. These results were consistent across 2 independent field samples: 1 assessing individual employee perceptions of supervisory behavior and the other assessing aggregate perceptions of supervisory behavior among employees in bank branches. |
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