Development and preliminary validation of a scale to assess managing the emotions of others

A new scale, the managing the emotions of others scale (MEOS), was developed. Items were derived from real-life examples provided by an initial group of participants. The resulting scale was completed by 695 participants in a web survey. The factor structure of the scale was examined and a confirmatory factor analysis was also performed on a second sample (N = 276). Six factors were obtained: mood enhancing (Enhance), mood worsening (Worsen), concealing emotions from others (Conceal), use of inauthentic displays (Inauthentic), poor emotional skills (Poor skills), and use of diversion to enhance another’s mood (Divert). Correlations of the factor scores with short measures of the Big Five, the Dark Triad and trait emotional intelligence were examined. Enhance and Divert were strongly correlated with Agreeableness, whilst Worsen and Inauthentic were strongly correlated with all of the Dark Triad. These associations are interpretable in terms of the affiliative nature of Agreeableness and the interpersonally manipulative nature of the Dark Triad. The MEOS factors provide coverage of the different ways (prosocial and non-prosocial) in which people manage the emotions of others.