Development and validation of the Interpersonal Emotion Management Scale |
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| Authors: | Laura M. Little Don Kluemper Debra L. Nelson Janaki Gooty |
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| Affiliation: | 1. Terry College of Business, University of Georgia, Athens, USA;2. Northern Illinois University, DeKalb, USA;3. William S. Spears School of Business, Oklahoma State University, Stillwater, USA;4. Belk College of Business, University of North Carolina, Charlotte, USA |
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| Abstract: | Interpersonal Emotion Management (IEM) strategies represent behaviours targeted at managing negative emotions in others. This paper describes the development and validation of the four‐dimensional IEM strategies scale. Four studies were conducted to assess the psychometric properties of the scale, including content, discriminant, and criterion validity. Results provided strong support for the four‐dimensional measure of IEM strategies, distinct from conceptually related constructs, and predictive of subordinates’ trust in their supervisor. |
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