The influences of harmony motives and implicit beliefs on conflict styles of the collectivist

The collectivist preference for nonconfrontational conflict styles is usually attributed to the influences of the Confucian value of harmony, which promotes tolerance of interpersonal transgression. Harmony has two distinct motives in collectivistic Asian societies (Leung, 1997 ): harmony enhancement is affective in nature and represents a genuine concern for relationship harmony, while disintegration avoidance is instrumental in nature and sees harmony maintenance as a means to other ends. Hence, as predicted, harmony enhancement is positively related to the use of integrating and compromising, while disintegration avoidance is positively related to the use of avoiding and obliging and is negatively related to the use of integrating during a conflict with a peer in a collectivistic society, Singapore. Besides examining this from a motivational perspective, the study also examines the role of implicit beliefs of personality on one's choice of conflict styles. The two implicit theories of personality refer to the two different assumptions the lay person has about the mutability of personal attributes; an entity theorist believes that personal attributes are fixed and nonmalleable qualities, while an incremental theorist sees personal attributes as qualities that can be developed and changed. Results reveal that incrementalist implicit beliefs also significantly predicted the use of integrating. Harmony enhancement represents a genuine concern for relationship harmony and involves feelings of closeness, unity, and trust. The finding that integrating is predicted by a harmony enhancement motivation suggests the importance of fostering collectivist values of interdependence and feelings of unity and trust so as to encourage the use of integrating to discuss the opposing views openly and constructively. The present study also underscores the benefit of learning an incremental theory to be open to the positive changes in others and work toward improving the relationship and the situation during a conflict.