Institutional emotion norms and role satisfaction: Examination of a career wife population

Unlike other types of career wives, Assemblies of God missionary wives report very high role satisfaction and low depressive symptomatology. In order to explain this “exception,” this study examines (1) the social-structural conditions that affect satisfaction, (2) affective and behavioral responses, and (3) organizational implications. Data were collected through participant observation, interviewing, analysis of documents, and questionnaire research (n=200). Findings suggest that missionary wives often evoked satisfaction in response to institutional emotion norms in the manner suggested by the emotion management perspective. The social-psychological process of emotion work is examined, as well as the manner in which compliance facilitates organizational production and reproduction. Hypotheses for future research are suggested.