Impression management in the resume and its cover letter |
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Authors: | Stephen B Knouse Robert A Giacalone Hinda Pollard |
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Institution: | (1) Department of Management, University of Southwestern Louisiana, P.O. Box 43570, 70504-3570 Lafayette, LA;(2) University of Richmond, USA;(3) Bryant College, USA |
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Abstract: | Eighty-one managers read application materials arrayed in a 2 (impression management versus nonimpression management cover letter) x 2 (impression management versus nonimpression management resume) x 2 (high versus low self-monitor) design and completed a survey on their perceptions. Managers rated the impression management cover letter negatively on several perceptions but positively on self-confidence. They rated the impression management resume negatively almost across the board. Implications were discussed in terms of the apparently counterproductive role of impression management in the resume but a limited possible role in the cover letter. |
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