Cell phone usage relational regulation strategies of older South Africans

This study explored older South Africans’ relational regulation strategies in using their cell phones to address their social goals and psychosocial needs. Nineteen older South Africans (17 female; 2 male), aged 60 and older, who had access to a cell phone and represented different socio-economic levels based on the Living Standard Measurement (LSM) scale, participated in the Mmogo-method®, a visual data-collection method. Thematic and visual analysis revealed that the subjective assessment of cell phone users’ competence determined the type of relational regulation strategy they apply. Findings revealed older persons to adopt three relational regulation strategies in their cell phone use: (i) postponement of need satisfaction; (ii) asking directly; or (iii) negotiating for needs satisfaction. The findings might facilitate programmes that promote cell phone use in older persons to address their social needs and promote healthy intergenerational interactions.