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Tough Love: The Normative Conflict Model and a Goal System Approach to Dissent Decisions
Authors:Dominic J Packer  Christopher T H Miners
Institution:1. Lehigh University;2. Queen's University
Abstract:Most rebels have a cause, and the expression of internal criticism and dissent is vital for healthy civic and collective functioning. Here, we review the normative conflict model (NCM), which posits that social identities are key to understanding conformity and deviance in group contexts. The NCM hypothesizes that strongly identified group members are willing to articulate critical and dissenting opinions when they believe that doing so is in the interest of the collective. In this paper, we conceptually advance the NCM by exploring how responses to group norms can be understood from a goal system perspective, conceptualizing dissent decisions as often involving choices between conflicting goals. We review the evidence for this approach to dissent and outline a range of future directions.
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