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Understanding the employee job satisfaction depending on manager's fair treatment: The role of cynicism towards the organization and co-worker support
Institution:1. Department of Oncology and Hemato-oncology (DIPO), University of Milan, Via Festa del Perdono 7, 20141 Milan, Italy;2. Applied Research Division for Cognitive and Psychological Science, IEO, European Institute of Oncology IRCCS, Via Giuseppe Ripamonti 435, 20141 Milan, Italy;1. Pôle 3 « Psychologie de la Santé », Centre d’études et de recherches en psychologie de la santé (CERPPS) EA 7411, université Toulouse Jean Jaurès (UT2J), 5, allées Antonio-Machado, 31050 Toulouse cedex 9, France;2. Pôle 1 « Psychopathologie », Centre d’études et de recherches en psychologie de la santé (CERPPS) EA 7411, université Toulouse Jean Jaurès (UT2J), 5, allées Antonio-Machado, 31050 Toulouse cedex 9, France;1. Shanghai Key Laboratory of Mental Health and Psychological Crisis Intervention, Affiliated Mental Health Center (ECNU), School of Psychology and Cognitive Science, East China Normal University, 3663 N. Zhongshan Road, 200062 Shanghai, PR, China;2. Department of Human Resource Management, Shanghai University of Finance and Economics, Shanghai, China;1. Département d’orientation professionnelle, Faculté d’éducation, Université de Sherbrooke, Sherbrooke, Canada;2. Département des fondements et pratiques en éducation, Faculté des sciences de l’éducation, Université Laval, Québec, Canada
Abstract:IntroductionThe present study claims that perceived interactional justice can be a significant antecedent of job satisfaction. In this relationship, cynicism towards the organization has a mediating role on the impact of perceived interactional justice on employees’ job satisfaction. In addition, co-worker support has a moderator role on the impact of employees’ cynic attitudes and behavior on their job satisfaction.ObjectiveThis study discusses the above mentioned theoretical research model and tries to clarify the relationship among present concepts.MethodTo this end, a cross-sectional research study has been performed with the participation of 1606 employees from various banks (public and private) in Istanbul/Turkey during the coronovirus pandemic.ResultsAccording to the findings of the research, perceived interactional justice has significant positive impacts on employees’ job satisfaction. In addition, the results indicated that cynicism towards the organization has significant mediating role between perceived interactional justice and job satisfaction. Subsequently, the findings confirmed that co-worker support has significant moderating role in the relationship between cynicism towards the organization and job satisfaction.ConclusionThis study helps to understand and evaluate the factors influencing attitudes towards work at the organizational and relational levels. All study variables and the possible relationship among these, are discussed in the literature review. Finally, the implications of study for both the individual and the organization are presented in the conclusion and discussion section.
Keywords:Job satisfaction  Perceived ınteractional justice  Cynicism towards the organization  Co-worker support  Banking sector  Satisfaction au travail  Justice ınteractionnelle perçue  Cynisme organisationnel  Soutien des collègues  Secteur bancaire
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