| Abstract: | This article outlines the historical context that led to an employee counselling service in an NHS Trust in the North East of England being established. It describes the process of implementation and development of the Service. It evaluates the Service using data collated from those using the Service and also client evaluation reports. It critically analyses the data collated from use of the Service after two years. The paper concludes that one of the key issues of the 'Health at Work in the NHS' Initiative--that of staff support--is continuing to be appropriately addressed through the presence of the Service. Although the future of the service is uncertain due to mergers within the Health Trust, indicators still show that staff value and benefit from the Service. |
