Electronic Meetings and Established Decision Groups: Audioconferencing Effects on Performance and Structural Stability |
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| Institution: | 1. Laboratory of Experimental Neuropathology, Biological Science Institute, Federal University of Pará, Mundurucus street, 4487 – Guamá, Belém, Brazil;2. Laboratory of Pharmacogenetics, Drug Research and Development Center (NPDM), Federal University of Ceará, Cel. Nunes de Melo, 1000 – Rodolfo Teófilo, Fortaleza, Brazil;3. Laboratory of Human Cytogenetics, Biological Science Institute, Federal University of Pará, Augusto Correa Avenue, 01 – Guamá, Belém, Brazil;4. Laboratory of Structural and Functional Biology Science, Federal University of Pará, Augusto Correa Avenue, 01 – Guamá, Belém, Brazil;5. Laboratory of Cell Culture and Cytogenetics, Environment Section, Evandro Chagas Institute, Rodovia BR-316 km 7 – s/n, Levilândia, Ananindeua, Brazil;1. Indian Institute of Management, Ahmedabad 380015, India;2. Nanyang Business School, Nanyang Technological University, 639798, Singapore |
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| Abstract: | Two studies used 90 small, well-established decision teams to examine the effects of a one-time use of audioconferencing on group decision performance and status structure across two different problem-solving tasks - one intellective, the other value-laden. Audio did not affect performance or structural stability in either study. Audioconferencing groups were no more or less likely to produce high-quality solutions or to support their groups′ decisions than were face-to-face groups. Status differentiation and leader influence remained relatively stable regardless of medium. The results contradict popular wisdoms (mainly derived from studies of ad hoc groups) and provide a needed baseline for further research on EMS in established groups. The lack of disruption by audio has important practical implications. |
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