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Expressing passion for luxury enhances perceived authenticity
Authors:SungJin Jung  Charlene Chen  Andy Yap
Affiliation:1. CUHK Business School, Chinese University of Hong Kong, Shatin, Hong Kong;2. Nanyang Business School, Nanyang Technological University, Singapore City, Singapore;3. INSEAD, Singapore City, Singapore
Abstract:Consumers are often viewed unfavorably when using luxury products. They are seen as seeking status and managing impressions, and therefore judged as inauthentic. How can luxury consumers alleviate these negative social consequences? Our pilot studies suggest that although many consumers are passionate about luxury products and brands, they avoid sharing this passion with others because they fear being judged negatively. However, we propose that publicly expressing one's passion for luxury can mitigate the social costs of luxury consumption. Six experiments (including three supplemental experiments) show that expressing passion for luxury causes others to perceive luxury consumers as more authentic, consequently increasing perceptions of their warmth and trustworthiness, and leading others to demonstrate greater interest in knowing more about them. Expressing passion for luxury enhances perceived authenticity by prompting observers to attribute the luxury consumption more to intrinsic motivation (e.g., consuming luxury for inherent enjoyment and pleasure) rather than extrinsic motivation (e.g., status enhancement). The effects of passion expression are attenuated for non-luxury consumption because non-luxury consumption is generally unlikely to elicit inferences about extrinsic motives.
Keywords:interpersonal judgment  intrinsic motivation  luxury consumption  passion expression  perceived authenticity
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